jdotmi: (Default)
[personal profile] jdotmi
This link is courtesy of [livejournal.com profile] tyskkvinna, regarding the outages LJ had last week. If you have a paid account, you can claim a week of reimbursement time due to the outage, but you only have until the 20th to do so.
Date: 2006-11-15 12:11 pm (UTC)

From: [identity profile] jdotmi.livejournal.com
They've done it this way before, so this isn't exactly a new method for them. They did it like this before they merged with SixApart, even. I'm betting part of it is to weed out the users who actually aren't active, yet have paid accounts (there are several of those on my reading list alone). I mean, if you're not actively using the service, are you going to care about the extra week anyway? And if you are active, you're either in the Paid Members community or you have people like me (or [livejournal.com profile] tyskkvinna) who post about such things all the time. :-p

The first two times they gave out extra paid time while I was a member had been auto-applied to all Paid Users. Oohhh... I just remember reason 2. This page thing checks to make sure you had a Paid Account at the time of the outage before applying it, and that's probably not a query they want to run on every single user in the database if not everyone is going to claim it. :-p Plus when they did the auto-give-aways, it missed people who then complained causing even more time on the staff's part being spent tracking down information.

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